How do I pay my monthly beaut-e bill?

As a registered seller on beaut-e you will only pay a beaut-e monthly bill via PayPal for a month when you list or sell an item/s.

Your monthly beaut-e bill is calculated from listing fees and selling fees for each month and is visible in your ‘My Account’ area.

When you have accumulated fees for a full month, you will receive an email notfication on the first day of the next month to confirm that your bill is due.

You will have until the middle of that month to pay before you will receive a reminder that it is overdue. Please be aware that overdue accounts may be withdrawn.

Upon receipt of payment for your monthly beaut-e bill you will receive and email notification.

How will I receive beaut-e email notifications?

Upon registering with beaut-e you will receive your first beaut-e email notification confirming your registration.

Buyers receive beaut-e email notifications to confirm receipt of payment for orders and confirmation of shipped orders from sellers.

Sellers receive beaut-e email notifications to confirm when an order has been placed, when payment for an order has been received, when their beaut-e monthly bill is due to be paid and when their beaut-e monthly bill has been paid. Email notifications are also received if a beaut-e monthly bill is overdue.

Change of password/email notifications are also issued to help protect registered users.

Messages between registered users on beaut-e are also received via email.

All email notifications are sent to the email address registered to your account.

How do I register on beaut-e?

To sell or buy on beaut-e you will need to Register and enter your:

Name

Email Address

Chosen User Name (Your User Name must be between 3 and 20 characters long and contain only numbers, letters, hyphens and/or underscores.
Please note: Your User Name will also be used as your Shop Name if you choose to set up a shop on beaut-e).

Chosen Password (Your Password must be at least 6 characters in length)

You will then receive a beaut-e registration email confirmation and can get started!

How do I set up a PayPal account?

To sell or buy any items on beaut-e you will need to use PayPal. If you don’t already have a PayPal account, it’s easy to register.

If you don’t want to register with PayPal to purchase items, you can use a credit or debit card on the PayPal site.

Pay using a credit card via PayPal

To do this, look for the link on the bottom left of the PayPal log in screen that reads “Don’t have a PayPal account?” Use your credit card or bank account (where available) and click ‘Continue’.

To sell on beaut-e you MUST have a PayPal account as this is how you will receive payments from buyers and pay your monthly beaut-e bill.

How do I edit my listings?

Changing listings dramatically from when they were originally submitted is NOT permitted. This is to prevent previous orders from changing in previous buyers’ histories. (See Terms and Conditions).

Tweak Text & Images enable sellers to change the ‘Item Name’, ‘Item Description’, ‘Category’ and ‘Images’ for all live (in-stock) listings.

Once a listing has sold out of all available stock it will no longer be visible to buyers and will move to Out of Stock Items. Sellers will be able to increase stock levels using the Change Quantity functionality or create a new listing using Create Similar Listing.

The Change Quantity functionality can also be used for live listings should a seller wish to decrease or increase their stock. Increasing the quantity of a live listing will incur the same listing fees as normal. The calcualtion of the listing fees in this instance will account for the additional stock only. If a seller decreases their stock or sets the quantity of a listing to ’0′ they will not be refunded any listing fees they initially incurred.

All listings where available stock has sold out will not be visible to buyers, but will remain in ‘Active Listings’ for your reference.

Copying Text into Item Description

When updating an ‘Item description’ field for a listing you may wish to copy text from an online document or website etc.

To ensure that this is done appropriately, please copy your content and paste into Notepad (a common text-only or plain text editor) first.

This will guarantee that the content is suitable for pasting into the ‘Item description’ field (copy from Notepad).

What is ‘Make’?

The beaut-e ‘Make’ site is where you’ll find the marvellous world of makers and make-doers. Tips and recipes for all of you who love handmade, organic and natural beauty products, accessories and more!

The best part is… every single post here is made by you lovely jubbly people.

Register on the beaut-e ‘Make’ site to post your own recipes with photos and ‘how to’ instructions and tell the world your best tips for using products, making the most of what you’ve got and environmentally friendly advice.

Make‘ is your oyster… so spread the word!

Shipping Guide for Sellers

When listing an item, sellers have the option to choose different shipping destinations and different prices.

It is the sole responsibility of each seller on beaut-e to ensure that they are not profiting from shipping (postage and packaging) costs, and that their listed charges are fair and consistent.

As a beaut-e seller, you may list as many different shipping options per item, dependant on the countries you are eligible to ship to.

The shipping discount applied is per listing only (for multiple purchases of the same item by the same buyer).

If you believe a beaut-e user may be listing unfair shipping costs, please contact the beaut-e team.

Sellers must let a buyer know when their order has been shipped by clicking the box next to the relevant order to confirm the item has been shipped. By doing this, the buyer will automatically be sent an email to confirm the status of the order.

Sellers who request details of ‘Delivery Instructions’ from buyers must state in the ‘Item Description’ that the buyer can put a ‘Delivery Instruction’ in the message area when paying through PayPal.

For returns policies, sellers can detail these in the ‘Item Description’ or ‘Shop Description’.

Adding item images to your listing

Photographs of your listings are essential when it comes to clinching those all important sales, and so it’s important that your images are both visually appealing and honest.

Before uploading images of your products to your listings, you’ll first need to ensure that the dimensions, file types and file weights meet the following requirements:

  • All listing images must at least 500 pixels wide, heights may vary
  • File weight should not exceed 4096KB
  • Images must be either a PNG, GIF, JPEG or JPG

How do I resize my listing images to the required size?

Image resizing can be done using a number of different software packages from Paint (Windows/PC), to Preview (Mac) and more advanced programs such as Photoshop and Illustrator.

You can also use the following online tools:

Please note that beaut-e is not affiliated with any of the image editing programs.

To resize an image using Paint on a PC:

  1. Open Paint by selecting “Start > All Programs > Accessories > Paint”.
  2. Select to open your image by choosing “Open” from the Paint menu.
  3. Once your image is open, select “Resize” from the top menu bar.Resize in Paint
  4. In the pop-up window, ensure that the “Pixels” radio button is selected.
  5. Keeping the “Maintain aspect ratio checkbox ticked”, change the width to 500 pixels.
  6. The height is not restricted, and can be as tall as you need it to be.
  7. Save your image by selecting “Save As” from the top menu, and ensure that either PNG, GIF, JPEG or JPG is selected in the file type dropdown.
  8. Give your image a name and save it.
  9. To check that the file size is no larger than 4096 KB, locate your image on your computer using an explorer window and right click on it. Select “Properties” from the menu, and a pop-up window will appear.
  10. Check the number of Kilobytes seen in the “Size” field (the number of KB in this example is 17.6KB).
  11. Now you’re ready to upload this image to your listing.

 

To resize an image using Preview on a Mac:

  1. Open Preview by opening the Finder window and selecting “Preview.app” from the “Applications” folder.
  2. From the top menu, select “Tools > Adjust Size”.
  3. A pop-up window will appear. Ensure that “pixels” is selected from the height/width dropdown, and change either the width to 500 pixels. 
  4. The height is not restricted, and can be as long as you need it to be.
  5. Save your image by selecting “Save As” from the top menu, and ensure that PNG, GIF, JPEG or JPG is selected from the file type dropdown.
  6. Give your image a name and save.
  7. To check that the file size is no larger than 4096 KB, locate your image on your Mac using a Finder window and ctrl click it. Select “Get Info” from the menu, and a pop-up window will appear.
  8. The size (in KB) will be shown in the top corner of this window.
  9. Now you’re ready to upload this image to your listing.

How do I upload my image to my listing?

Images can be added to listings using the “Sell” form. 

A maximum of 5 images can be uploaded per listing for free. Once a selected image has been uploaded, you’ll be asked to use a marque tool to select and create a thumbnail of your image. 

This thumbnail will be displayed to the right of main image on the listing itself. 

The thumbnail of the main image (the image listed first within the listing) will also be displayed on the listings view. 

 

Adding a Shop Banner

Your shop banner is the perfect place to give a real visual introduction to you, your products and your company.

It’s usually best to include some sort of text or a logo in the banner to give it an identity, but your products may speak for themselves and no not need it.

All beaut-e accounts are provided with a generic shop banner, which you can change to an image of your choice within the My account pages.

Before you change this image however, you’ll first need to ensure that the dimensions, file type and file weight meet the following requirements:

  • All banner images must be exactly 660 pixels wide, 130 pixels high
  • File weight should not exceed 4096KB
  • Images must be either a PNG, GIF, JPEG or JPG

 

How do I resize my image to the required banner size?

Image resizing can be done using a number of different software packages from Paint (Windows/PC), to Preview(Mac) and more advanced programs such as Photoshop and Illustrator.

For those using Photoshop, a template PSD is available for download here: Download beaut-e shop banner Photoshop template.

You can also use the following online tools:

Please note that beaut-e is not affiliated with any of the image editing programs.

To resize an image using Paint on a PC:

  1. Open Paint by selecting “Start > All Programs > Accessories > Paint”.
  2. Select to open your image by choosing “Open” from the Paint menu.
  3. Once your image is open, select “Resize” from the top menu bar.Resize in Paint
  4. In the pop-up window, ensure that the “Pixels” radio button is selected.
  5. Keeping the “Maintain aspect ratio checkbox ticked”, change the width of your image to 660 pixels.
  6. If your height is taller than 130px (as shown in this example), you’ll need to crop the image in the next stage. In the meantime, select “OK”.
  7. If you don’t need to crop your image as it is exactly 660px by 130px please move to step 11. If you need to crop the height of the image, choose the “Select” tool from the top menu and click and drag to highlight the full height and width of your banner image.
  8. In the bottom bar of the paint program, you’ll see some dimensions that will change as you drag the selection tool. Drag the tool until these dimensions read
    600 x 149 px“.
  9. To confirm the crop, select “Crop” from the top menu bar.
  10. Your image should now be cropped to the correct dimensions.
  11. Save your image by selecting “Save As” from the top menu, and ensure that either PNG, GIF, JPEG or JPG is selected in the file type dropdown.
  12. Give your image a name and save it.
  13. To check that the file size is no larger than 4096 KB, locate your image on your computer using an explorer window and right click on it. Select “Properties” from the menu, and a pop-up window will appear.
  14. Check the number of Kilobytes seen in the “Size” field (the number of KB in this example is 17.6KB).
  15. Now you’re ready to upload this image to your shop.

 

To resize an image using Preview and Splashup on a Mac:

  1. Open Preview by opening the Finder window and selecting “Preview.app” from the “Applications” folder.
  2. From the top menu, select “Tools > Adjust Size”.
  3. A pop-up window will appear. Ensure that “pixels” is selected from the height/width dropdown, and change the width of your image to 660px.
  4. If your height is taller than 130px (as seen in this example), you’ll need to crop the image in the next stage. In the meantime, select “OK”.
  5. Save your image by selecting “Save As” from the top menu, and ensure that PNG, GIF, JPEG or JPG is selected from the file type dropdown.
  6. If you don’t need to crop your image and your banner is exactly 660px wide by 130px tall, please move to step 10. If you need to crop your image, you’ll need to use an additional tool (such as Splashup), as unfortunately not all versions of Preview allow you to crop to a specific size. To do this, go to Splashup and upload your resized image.
  7. Once loaded, select the “Crop” tool from the toolbox.
  8. Click and drag the crop tool, and you’ll notice the dimensions of your selection will be shown (in pixels) in the “Info” window. Drag until your selection is exactly 660px by 130px.
  9. Once you let go of the mouse, your image will be cropped.
  10. Give your image a name and save.
  11. To check that the file size is no larger than 4096 KB, locate your image on your Mac using a Finder window and ctrl click it. Select “Get Info” from the menu, and a pop-up window will appear.
  12. The size (in KB) will be shown in the top corner of this window.
  13. Now you’re ready to upload this image to your shop.

 

How do I upload my new shop banner?

  1. Whilst logged in to your account, go to the My Account area and select “Edit Shop”.
  2. Click “Change Shop Banner”, which will open a popup.
  3. Locate your resized/edited shop banner image.
  4. Click “Next”, where you will be prompted to “Close” the popup.
  5. On returning to your shop, you should see that your banner image has now been updated.